The Change Account Mobile App is a form of online account management service. The Change Account Mobile App is available to account customers of Change Account Limited in the United Kingdom. You must be aged 18 or over and have a Change Account.

By downloading and using The Change Account Mobile App or providing information to Us, You consent to the use and transfer of Your information as set out below. These Terms & Conditions should be read in conjunction with The Change Account Terms and Conditions.

‘We, Our’ means Change Account Limited.

You, Your means the Cardholder, as defined in the Change Account Terms & Conditions.

You can only use The Change Account Mobile App on an Android or iPhone. You can use The Change Account Mobile App to view, access and manage Your eligible Change Account. Use of The Change Account Mobile App is in accordance with these conditions and You’ll need to register to use this service.

You’ll be responsible for all instructions given by You or anyone acting with Your authority whilst using The Change Account Mobile App. Please note this includes any errors or instructions sent by someone other than yourself so please don’t leave Your device unattended while You’re logged into the Mobile App and do not reveal Your personal Mobile PIN to anyone else

We don’t charge You for using The Change Account Mobile App but Your mobile operator may charge for some services. You must only use The Change Account Mobile App for online account servicing and other intended uses. You must not copy, reproduce or attempt to alter it in any way.

Any information You provide in relation to The Change Account Mobile App is disclosed to Our third party agents who act on Our behalf. This is for operational reasons in order to provide The Change Account Mobile App to You. By using The Change Account Mobile App You consent to the use of Your data in this way.

In addition to the above, non-personal data may be collected by Your mobile device or app store provider in accordance with their terms and conditions which apply to the use of Your device and app store account.

We aim to ensure a complete service at all times, but the speed and availability of service can’t be guaranteed. The service may be interrupted due to Our need to update or maintain Our systems or those of Our third party agents who provide part of the service. In addition, the service may be affected by the network coverage available from Your mobile provider or maintenance and upgrades they perform that affect the availability of Your mobile network.

The Change Account Mobile App can be used all over the world but can only be downloaded if You have a UK iTunes or Google Play Account. Just make sure You use a secure Wi-Fi connection and check with Your network provider to ensure You don’t receive roaming data charges for using the app abroad.

We reserve the right to withdraw The Change Account Mobile App at any time.

Your Card is issued by R. Raphael & Sons plc and may only be used by the authorised signatory in accordance with the Change Account Terms and Conditions. R. Raphael & Sons plc is a bank (Raphaels Bank) authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 161302.

Data charges from Your mobile network provider may apply when using The Change Account Mobile App. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android is a trademark of Google Inc. Google Play is a trademark of Google Inc.